Local News
Enoch Mgijima Municipality Warns: No Extra Charges on Electricity Sales
The Enoch Mgijima Local Municipality has issued a strong warning to spaza shops and informal traders in Komani and surrounding areas: it is illegal to charge extra fees when selling prepaid electricity.
The public notice comes after growing complaints from residents who claim that some shop owners have been adding surcharges — especially when customers choose to pay by card instead of cash. The municipality says such practices are in direct violation of national laws and consumer rights.
What the Law Says
According to the Consumer Protection Act (CPA) and the Electricity Regulation Act, electricity must be sold strictly at the approved tariff set by the municipality. Shops that resell electricity on behalf of the municipality or Eskom are not permitted to add “convenience fees” or “service charges.”
The National Energy Regulator of South Africa (NERSA) has also issued guidelines stating that electricity resellers cannot charge more than the official tariff.
“Electricity is not a private product — it is a regulated basic service. Adding hidden costs to something so essential is exploitation,” the municipality said in its notice.
Penalties for Non-Compliance
Shop owners who break the law risk:
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Fines of up to R6,000 for a first offense.
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Repeat fines up to R12,000 or even criminal charges.
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Possible disconnection of their electricity supply.
The municipality has encouraged residents not to remain silent.
How Residents Can Report Abuse
If a spaza shop is found charging extra for electricity, community members can report the matter to:
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Eskom Crime Line: 0800 11 27 22
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National Consumer Commission (NCC): complaints@thencc.org.za
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Consumer Goods & Services Ombudsman (CGSO): www.cgso.org.za
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Enoch Mgijima Local Municipality – IPED Directorate
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Address: 70 Cathcart Road, Town Hall, Komani, 5320
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Phone: 045 807 2695
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A Growing Concern in Communities
Electricity surcharges have become a frustration in many towns across South Africa, especially in poorer communities where spaza shops are the main access point for buying prepaid tokens. For families already struggling with rising food and fuel costs, even a small “extra” charge on electricity can push households deeper into hardship.
Community leaders have welcomed the notice but say enforcement will be key. “The municipality must not only warn — it must act. Too many shop owners take advantage of people who don’t know their rights,” said one local resident.
The notice ends with a strong reminder: “Let’s protect our communities. Fair pricing is your right. Report abuse. Demand transparency.”
As the summer season approaches, when electricity demand often spikes, residents are urged to stay vigilant and report unfair practices immediately.
