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Frontier Hospital slammed online after alleged hours-long child wait

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A social media post alleging that a young patient was left lying on the floor for several hours at Frontier Hospital in Queenstown has sparked public concern and renewed debates about patient waiting conditions in Eastern Cape health facilities.

The claim was shared by a Facebook user who posted a photo and said the child had been at the X-ray waiting area since around 7am and “had been sleeping on the floor for hours.” The user expressed distress over the situation, saying the child was crying in pain while waiting for assistance.

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The post has been widely circulated and attracted significant community reaction, with residents calling for answers from the Department of Health.


Allegation of Long Waiting Times Sparks Concern

According to the Facebook user’s account, the child and accompanying guardian arrived at Frontier Hospital in the early hours of the morning. The user alleged that the patient was not moved from the waiting area due to the ongoing queue at the emergency section, and remained on the floor for several hours before any further assistance was provided.

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At this stage, the exact length of the wait and the condition of the patient have not been independently verified by Komani News.


Komani News Attempted to Obtain Comment

Komani News reached out to the Eastern Cape Department of Health for clarity regarding:

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  1. Whether the department can confirm the incident.

  2. What steps were taken to assist the patient.

  3. Whether patient capacity or resource constraints affected response times.

No response was received at the time of publication.

The article will be updated once official feedback becomes available.

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Public Raises Questions About Hospital Conditions

The post has intensified ongoing concerns about overcrowding, understaffing, and delays at Frontier Hospital — issues that have been raised consistently by residents in recent years.

Community members reacting online questioned whether the hospital has adequate systems in place to ensure children and vulnerable patients are attended to promptly, especially during peak demand periods.

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Health activists in the province have previously warned that long waiting times often worsen during after-hours periods, when facilities operate with reduced staff levels.


Health Facilities Under Pressure Across Eastern Cape

Frontier Hospital, like many public facilities in the province, continues to face pressure due to:

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  • high patient volumes

  • staff shortages

  • infrastructure limitations

  • increased emergency caseloads at night

Without clarification from the Department of Health, it remains unclear whether the incident reflects a systemic challenge, an isolated delay, or an overflow in emergency demand.


Call for Clear Communication

Residents commenting on the post have urged the hospital and the Department of Health to provide an explanation and reassure the public about patient treatment standards at the facility.

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Komani News will continue to follow developments and publish updates should official comment be received.

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Henry van Staden is the editor and publisher of Komani News, dedicated to covering breaking municipal updates and regional news across the Eastern Cape and South Africa.

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